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Sussex Mobile new attendance

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UPDATE: 17 Oct 2025 - 4:29pm

The majority of issues reported have now been rectified in Sussex Mobile, staff and students should see a more consistent attendance register in the app and data should be coming over to Sussex Direct correctly.

Students, 

• If your known as name is still not showing, please logout and log back in to pick this up.
• If you are having issues inputting the PIN for your teaching session:
• Check that you are using the latest version of the app by visiting the App store and checking for updates.
  You can use either the app or the web browser version (www.sussex.ac.uk/mobile). 
• Check you are logged in with your @sussex.ac.uk credentials and in the Student profile. Logout and log back in to check this.
• Check you have typed the PIN correctly. The submit button is not enabled if a character is incorrect.
• If all else fails inform your tutor who can record your attendance for you.
• If your attendance record is not showing correctly in Sussex Mobile or Sussex Direct please rest assured your attendance record is safe and will be updated in Sussex Direct over the coming week. 
• Please continue to record your attendance as usual while we work to fix these background issues. No additional action is required from you.

The guidance for staff ( and Staff FAQ) and students ( and FAQ) have been updated to reflect the recent changes and bug fixes.