Emergency Support
Crisis support for yourself and others when on campus.
If an ambulance is required, the attending first aider should call 999 to request one. This is because the operator will ask questions about the injured person that only the attending first aider will be able to answer as they will be with the person at the time.
If a first aider isn’t present, others supporting the injured person may also call 999 to request an ambulance.
Once an ambulance has been requested, the Security Team must be informed immediately by calling them on 01273 873333, or ext 3333 from an internal phone, to let them know:
That an ambulance has been requested.
- Your location on the campus.
- What has happened/suspected to have happened to the injured person.
This will allow the Security Team time to meet the ambulance crew at the Knights Gate Road campus entrance and to direct them to the correct location on campus. If the Security Team are not informed, the ambulance crew may get lost on campus which will slow down their response time.
More details about these processes can be found in our First Aid Guidance via the Health and Safety pages
If you have any queries, please contact healthsafety@sussex.ac.uk
NHS
People of all ages, including children, who are in crisis or concerned family and loved ones can now call 111, select the mental health option and speak to a trained mental health professional:
Find a local in England.
Samaritans
Whatever you're going through, a Samaritan will face it with you. They're available 24 hours a day, 365 days a year. Call 116123 from any phone for free, or email jo@samaritans.org
Shout
If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
If you need support but aren't in crisis please visit the staff wellbeing hub for more signposting
**Information sharing in mental health emergencies at work**
Data protection law allows organisations to share personal information in an urgent or emergency situation, including to help them prevent loss of life or serious physical, emotional or mental harm.
) is aimed at giving employers greater certainty about sharing information about their workers in the event of a mental health emergency. It provides advice on when and how it is appropriate to share workers’ information in such an emergency, even if you haven’t thought about this before.